Problem
The 'DO-NOT-DELETE' tracking tag that is added to the end of a reply-to-complete email should be hidden from end users if possible.
Solution
When an HTML email is sent, the 'DO-NOT-DELETE' tag can be easily hidden by using a CSS style sheet to hide that section of the email.
Detailed explanation
You can reply to an email to complete a task that you are assigned in LiveCycle Workspace 9. The feature (informally called "Reply-to-complete") is available in LiveCycle Process Management 9 and allows you to complete an assigned task without opening the form or even logging in to
Workspace. A good example of this might be a purchase request below 200 dollars.
The email that is received from the Assign Task or Assign Multiple User operation in the process includes a tracking tag that is prefixed with 'DO-NOT-DELETE'. This tag can be confusing to some users when they receive the email so it would be nice if it could be removed from the presentation
so that it is not a concern.
The DO-NOT-DELETE tag is easily hidden in HTML emails by adding a small style declaration to your HTML email template. The following html style block should be added to the beginning of your HTML email template:
<style>
p#task-tracking-id
{
display: none;
}
</style>
That's it! Now the DO-NOT-DELETE tracking id will be hidden in the emails of your end users.
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